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  • Am I able to cancel or resume my subscription at any time?
    Absolutely! You have the flexibility to effortlessly pause, cancel, or resume your subscription anytime through your Profiles.
  • What are the recipes and ingredients?
    Mama Simba specializes in crafting a range of human-grade recipes, each thoughtfully designed with simplicity in mind. Our approach is centered on using various proteins while adhering to a gluten-free, preservative-free, and grain-free philosophy, with each recipe containing just three carefully selected ingredients. We never compromise on quality; all our ingredients are human-grade and sourced from reputable food suppliers, meeting stringent human-grade standards. Unlike many pet food brands, we never resort to feed-grade ingredients or processes designed solely for shelf stability. This ensures that your dog receives only the highest quality, most natural nutrients available, promoting their overall health and well-being.Treat your beloved canine companion to Mama Simba, where quality, simplicity, and nutrition converge to offer the best possible nourishment.
  • Our Commitment to Quality
    At MamaSimba.com, we distinguish ourselves in the dog treat market through our unwavering commitment to simplicity and quality. Our treats are made with only three wholesome, human-grade ingredients, ensuring your pet enjoys a pure and nutritious snack. What truly sets us apart is that our treats are safe and delicious enough for humans to enjoy as well. While our taste buds differ from our furry companions', it's reassuring to know that both you and your dog can share the same high-quality treat. Treat your pup to the best, and snack with confidence on our exceptional ingredients. We ship our products nationwide, ensuring that every pet can enjoy our high-quality treats. To maintain their freshness and integrity, we bake our treats to order and then freeze them before shipping. This way, your pet receives delicious, freshly-made snacks every time.
  • What is the shelf life for the treats?
    Our treats are prepared fresh without the use of any preservatives, emphasizing their resemblance to real food. To preserve their freshness, it's important to store them appropriately. You can refrigerate the treats for up to 30 days or keep them in an airtight container for up to 20 days. This ensures that your pet enjoys optimal quality and freshness with every treat.
  • When can I expect my orders to arrive?
    Once your order is in transit, you'll receive its tracking link, allowing you to monitor its expected delivery date.
  • What Does Fresh Mean?
    At Mama Simba, we prioritize freshness above all else. Each day, our treats are crafted with meticulous care and prepared to order, guaranteeing that every recipe upholds our exacting human-grade standards. Our unwavering dedication to quality means that we never include preservatives in any of our products. Through our convenient subscription service, you can rely on us to deliver freshly made treats directly to your doorstep, providing your pet with the wholesome goodness they deserve.
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