SHIPPING & RETURNS
SHIPPING POLICY
Indulge in the convenience of complimentary delivery for all local orders! Whether you're stocking up on your pet's favorite treats or trying out new goodies, rest assured that shipping costs won't be a concern. Our shipping fees are determined by the dynamic pricing of our trusted shipping partners, ensuring transparency and fair rates.
While our standard shipping costs are calculated based on current rates, we're delighted to sweeten the deal with occasional promotions offering free shipping. Keep your eyes peeled for these exciting opportunities to save even more on your orders.
At Mama Simba, we're committed to providing not only top-quality products but also exceptional service. With hassle-free delivery and competitive shipping rates, shopping for your furry friend's needs has never been easier. Experience the convenience and savings firsthand when you choose Mama Simba for all your pet supply needs!
RETURN & EXCHANGE POLICY
At Mama Simba, we're committed to ensuring your furry friend's satisfaction with every treat. If for any reason your pup isn't completely smitten with our products, we offer a hassle-free solution to make it right.
Try our 1 oz variety pack risk-free! It's the perfect opportunity to let your furry companion sample a range of flavors and textures before committing to a regular purchase or subscription. If any treat fails to delight, simply reach out to us, and we'll gladly assist you in finding the perfect replacement or issuing a refund.
Your pup's happiness is our priority, and we're dedicated to providing a return policy that guarantees tail-wagging satisfaction. Shop with confidence at Mama Simba, where every treat is backed by our commitment to your pet's wellbeing.